Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 359 reviews)); "Very flexible with school schedule and good pay." ((in 145 reviews)); "Enjoyed time working there and thought the people were great" ((in 123 reviews)); "Work life balance is good" ((in 86 reviews)); "Great culture and intern program" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 76 reviews)); "Bad training and no down time" ((in 55 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "upper management is deceitful" ((in 31 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 15 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,434 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Sep 11, 2014

Nice company but limited opportunities for advancement

Director

Recommend

CEO approval

Business Outlook

Pros

Friendly people, good benefits, low stress environment, well run, strong senior management team

Cons

Large and fairly bureaucratic, not particularly innovative, not a great spot for young, highly motivated people looking to advance rapidly

2.0

Aug 11, 2014

Coworkers great; unethical upper management

Anonymous

Recommend

CEO approval

Business Outlook

Pros

People are great to work with; some tools are very useful; great locations.

Cons

Upper management cares more about their own pockets than shareholders. Decisions affect management bonuses positively, stock value negatively. Be careful with this group.

2.0

Oct 28, 2013

UNUM

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits when I worked there. Some employees were friendly and I enjoyed the work I did while I was employed there.

Cons

Mean and nasty employees...very few nice people to work with over the many years I was there...most good people left here and there over time...and were often replaced by less thans.

Viewing 304 - 306 of 1,434 Reviews

Jobs at Unum

Supervisor, Virtual Enrollment Solutions

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Customer Benefit Advisor I (On-Site)- Columbia

Leave and Disability Claims Roles

Unum

Unum reviews

Company ratings over time

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Reviews by job title

Nice company but limited opportunities for advancement

Coworkers great; unethical upper management

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