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      Unum

      Engaged Employer

      Unum reviews

      3.4

      55% would recommend to a friend

      (1,434 total reviews)
      avatar

      Rick McKenney

      63% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      Aug 11, 2010

      The Trenches of Deskside Support

      Software installer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits were good. Location was also good. Unfortunately that is all that was good about the place.

      Cons

      The lack of competent management took the wind out of the sails of the department. No system setup to move forward in one's career. Constant back stabbing in the department. That was my experience.

      5.0
      Feb 9, 2010

      Great company with as much focus towards employees as their customers.

      It department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package right off the bat when you're hired on - you get roughly 20 days of paid time off (PTO) plus a week's worth of company holidays. Competitive health-care package. Pay is decent enough in IT for the area along with company bonuses handed out yearly according to profit/employee performance. Unum seeks to identify and encourage employee dedication and rewards with promotions. Chattanooga campus is very self-contained so there is little need to rush off in a hurry at lunchtime as there is an excellent cafeteria, credit union, walking track, and outdoor garden for break times. Mid-level management are usually very personable and approachable and treat everyone as adults without micro-managing. Great effort is spent on making the work environment as enjoyable as possible without distracting from the work itself.

      Cons

      Depending on the department you work in - daily schedule and leeway in how you manage your time at work can differ greatly. For example, the customer service call center takes inbound calls from insurance customers so the employees there are tied to the phones and monitored. If they are off the phones for 5 minutes, to answer a personal cell phone call for instance, management may come around and inquire. This is in start contrast to other departments, whose employees may only see their manager once a week at a staff meeting. That being said, Unum call-center employees are working at one of the best call centers in the area due to the month vacation time and good pay.

      Viewing 307 - 309 of 1,434 Reviews
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      Glassdoor has 2,378 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.