Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 362 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "work life balance is good" ((in 91 reviews)); "Awesome culture and great people to work with" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 45 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 34 reviews)); "upper management is deceitful" ((in 32 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 29, 2025

Excellent Employer All Around

Director, data analytics

Recommend

CEO approval

Business Outlook

Pros

Unum promotes internal talent development, provides generous employee benefits, steady work environment, strong culture, opportunities to work in many different departments.

Cons

A lot of organizational changes and corporate bureaucracy resulting in deliverables being slowed down by multiple layers of decisionmakers.

2.0

Sep 29, 2025

Draining job

Integrated paid leave specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, hybrid schedule, ability to grow,

Cons

Mentally draining job, constant changing, being moved to different teams without any prior consent or knowledge, large caseload

2.0

Sep 26, 2025

Low pay, too many changes

Life event specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home full time as I do not live within 30 miles of an office Company bonuses if you meet metrics

Cons

Denied a raise after accepting a new role in April 2024. Denied a raise in March of 2025. Lots of changes and not paying based on the market. More work, high turnover over and just overall stressful. The pay does NOT equal to the stress of the job. It’s not exciting. They do not offer many roles if you can only work remote. Many roles require 3 days a week in the office. That limits my growth. They throw you out to the wolves and expect you to work on over 40 different policies. Denying claims you don’t even feel confident denying. Why charge a benefit and not allow employees to use the benefits that they worked for? So much anxiety and depression from this role. They claim hire internally just honestly, once you’re in claims, they want you to remain in claims. The only way out is to leave. Upper management only cares about themselves. HR is not help at all.

Viewing 340 - 342 of 1,434 Reviews

Jobs at Unum

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Benefit Specialist Trainee - Portland

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Unum

Unum reviews

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Excellent Employer All Around

Draining job

Low pay, too many changes

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