Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 362 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "work life balance is good" ((in 91 reviews)); "Awesome culture and great people to work with" ((in 79 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,434 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Sep 20, 2025

Great place to start career

Manager

Recommend

CEO approval

Business Outlook

Pros

Upward mobility, benefits, PTO, mostly great people, & job stability. I have a great work life balance in my current department. If you lean into it, you can gain some great skills here before moving on to greener pastures.

Cons

Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing. There is no consideration for the employee body input when major changes are made. Additionally, AI programs are being pushed from senior leadership to closely monitor even salaried employees which is contributing to an overall culture of mistrust and low morale.

3.0

Sep 16, 2025

High potential earnings but prepare to work 80+ hours/week

Small business consultant

Recommend

CEO approval

Business Outlook

Pros

high salary potential due to sales commissions; there are a number of wonderful people at the company

Cons

company doesn't care about small business consultants as much as they do other roles... they pile an unrealistic amount of tasks on SBCs while offering too little internal support and expect SBCs to perfectly fulfill all duties of the role. I regularly worked 80+ hour weeks just to keep up and, while I made a lot of money for just graduating college, I found it was not worth the toll it was taking on my physical and mental health

3.0

Sep 13, 2025

Good

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Good managers and decent benefits

Cons

Working in office, loud office environment and difficult to get work done

Viewing 343 - 345 of 1,434 Reviews

Jobs at Unum

Supervisor, Virtual Enrollment Solutions

Campus Hospitality Concierge

Client Experience Rep I

Client Manager Associate

Denver, CO

View job

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

Company ratings over time

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Reviews by job title

Great place to start career

High potential earnings but prepare to work 80+ hours/week

Good

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