Pros
You are given the opportunity to work remotely. You are given PTO. The work is fairly easy if you are detailed-orientated. You can pretty much choose your work schedule as long as your off time is no earlier than 3:00pm. You will not have to communicate with customers on the phone. There is a chance for salary increases once a year. (It depends on your work performance and the company's performance.)
Cons
The job isn't fully remote and you are required to come into the office 2 days a week. The first part of the year and you will have to work mandatory overtime for a few months. (Depends on the workload.) You will have to get used to sitting all day. You don't have too much interaction with your co-workers outside Microsoft Teams calls. (So, if you are very social, this may not be the job for you.) They won't compensate you on your internet bill if you work remotely.