Unum reviews

3.4

54% would recommend to a friend

(1,420 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

• Pay and benefits are reasonable compared to local market. • Some coworkers were supportive and professional.

Cons

• Direct management in the VB Metrics and Reporting was abusive, retaliatory, and manipulative — creating a hostile environment marked by gaslighting, sabotage, and dishonesty. • The manager lacked the professional qualifications of her own team (only a high school diploma, while many of us had bachelor’s or master’s degrees), yet consistently undermined and threw employees under the bus to protect her position. • Speaking up or requesting resources often led to retaliation; innovation was discouraged despite constant claims of “forward thinking.” • Leadership and HR consistently protected toxic managers rather than supporting employees, leaving staff vulnerable. • Training and career development were obstructed, and performance was misrepresented to fit management’s agenda. • The company hides a toxic, fear-based culture behind flashy marketing about how “great” it is to work there.

2.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home full time as I do not live within 30 miles of an office Company bonuses if you meet metrics

Cons

Denied a raise after accepting a new role in April 2024. Denied a raise in March of 2025. Lots of changes and not paying based on the market. More work, high turnover over and just overall stressful. The pay does NOT equal to the stress of the job. It’s not exciting. They do not offer many roles if you can only work remote. Many roles require 3 days a week in the office. That limits my growth. They throw you out to the wolves and expect you to work on over 40 different policies. Denying claims you don’t even feel confident denying. Why charge a benefit and not allow employees to use the benefits that they worked for? So much anxiety and depression from this role. They claim hire internally just honestly, once you’re in claims, they want you to remain in claims. The only way out is to leave. Upper management only cares about themselves. HR is not help at all.

3.0
Sep 23, 2025

Current Employee

Recommend
CEO approval
Business Outlook

Pros

good work-life balance and opportunity

Cons

Constant change, pay is under market compared to other employers

Viewing 103 - 105 of 1,420 Reviews

Glassdoor has 2,364 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.