Unum reviews

3.4

54% would recommend to a friend

(1,420 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great benefits. -Intensive training and support systems set up. -Hybrid function. - Provided equipment.

Cons

- STD teams are normally overloaded an understaffed. - Depending of the team and region you have you could have different contracts for every claimant to study. -Upper management setting unrealistic expectations for turn around and changing them AGAIN as soon as they are hit. -Though training is intensive, it can be hit or miss and you will likely have tk relearn something because EVERYTHING and I mean EVERYTHING Besides the concrete rules are situational. -You can get very difficult cases and are expected to not let it get to you emotionally. Which can be difficult when you have a terminal claimant and cant approve them.

3.0
Sep 20, 2025

Great place to start career

Recommend
CEO approval
Business Outlook

Pros

Upward mobility, benefits, PTO, mostly great people, & job stability. I have a great work life balance in my current department. If you lean into it, you can gain some great skills here before moving on to greener pastures.

Cons

Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing. There is no consideration for the employee body input when major changes are made. Additionally, AI programs are being pushed from senior leadership to closely monitor even salaried employees which is contributing to an overall culture of mistrust and low morale.

3.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

high salary potential due to sales commissions; there are a number of wonderful people at the company

Cons

company doesn't care about small business consultants as much as they do other roles... they pile an unrealistic amount of tasks on SBCs while offering too little internal support and expect SBCs to perfectly fulfill all duties of the role. I regularly worked 80+ hour weeks just to keep up and, while I made a lot of money for just graduating college, I found it was not worth the toll it was taking on my physical and mental health

Viewing 106 - 108 of 1,420 Reviews

Glassdoor has 2,364 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.