Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,371 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 386 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "Work life balance is great" ((in 92 reviews)); "Awesome culture and great people to work with" ((in 80 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 77 reviews)); "line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 50 reviews)); "upper management is deceitful" ((in 32 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 8, 2018

Great Workplace Culture

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Unum is a great place to work.

Cons

If you are working in benefits the workload is difficult and some of the conversations you have with claimants can also be difficult to have.

4.0

Dec 3, 2017

Solid, conservative employer with good benefits and work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits (PTO, health, etc.) are top-notch. I started right out of undergrad with 23 days of paid vacation time. Salaries are decent too, given that most of Unum's home offices are in small, less-expensive cities. People are generally very friendly. Unum is a team-oriented environment in which people are willing and eager to help you learn and grow. Not many ultra-competitive types who hog the spotlight to get ahead. Management is generally supportive of developing employees. Senior leadership doesn't just pay lip-service to this - they really mean it. Usually very accessible and down to earth. Interesting, varied work depending on which department you work in. Most of the time, work-life balance is great. Managers and leadership are committed to ensuring you get to use all of your PTO! Overall, Unum is a welcoming place to work. It's a large enough company (Fortune 500 with 9500 employees) that you can get a huge variety of work experiences and responsibilities, but it's not so large that you feel totally lost.

Cons

Unum is a large insurance company. It is not an exciting start-up and the culture tends to be quite conservative, which can rub some people the wrong way. Decisions are driven overwhelmingly by consensus, which can be a good thing, but can also slow down the process. There is a culture of hesitance around speaking up, whether it be to raise new ideas or raise concerns about ethics / workplace issues. Some departments (e.g. HR) have suffered from significant reorganizations/cuts in recent years and performance has suffered as a result. Proprietary technology platforms are mostly old and cumbersome. Certain times of year (e.g. year/quarter end), you can push 60 hours/week.

3.0

Nov 30, 2017

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

Unum has great benefits, people are awesome and it’s a nice atmosphere. The work is pretty easy, and the customers are friendly for the most part.

Cons

Management in this department is struggling. They don’t want their employees to move on to better positions internally. The work gets boring after a while.

Viewing 1159 - 1161 of 1,428 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Benefit Specialist Trainee

Unum Scholar Intern - Chattanooga, TN

Leave and Disability Claims Roles

Unum

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Great Workplace Culture

Solid, conservative employer with good benefits and work environment

Intake specialist

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