Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,369 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 353 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 114 reviews)); "work life balance is good" ((in 84 reviews)); "Awesome culture and great people to work with" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 81 reviews)); "Bad training and no down time" ((in 53 reviews)); "line managers have been with the company at least 15+ years." ((in 53 reviews)); "upper management is deceitful" ((in 32 reviews)); "Poor leadership often led to conflicting department goals" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,426 total reviews)

Rick McKenney

62% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 22, 2015

Inconsistency from the top

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to start a career, but look to move on in 3-5 years

Cons

inconsistent leadership direction, highly political environment, downsizing and re-orgs are Frequent (every 18 months). Most people change managers often.

4.0

Aug 14, 2015

Disability Benefit Specialist

Disability benefit specialist

Recommend

CEO approval

Business Outlook

Pros

- Good work/life balance - The People (team members, boss, senior leadership) are friendly, helpful, nice and down to earth. I was extremely impressed by senior leadership knowing my name and taking the time to get to know me. - Great benefits and PTO - Very involved in the community and provide opportunities to volunteer (and no you do not have to take PTO!) - opportunities to work with various occupations including: legal, vocational, clinical, doctoral, underwriting, etc. - Can be rewarding when you are able to help people.

Cons

- The job can be tough and demanding. You need to have thick skin to deal with sick people who are sometimes irritable and moody and tend to take it out on you. You have to work well under stress and deadlines.

5.0

Aug 12, 2015

Great Company

Field coordinator

Recommend

CEO approval

Business Outlook

Pros

The company cares about it's clients and keeps the focus on the people who need the insurance. The management cares about their employees and helps them with professional development.

Cons

As with any large corporation, communication between employees can be difficult. But other than minor issues with that, this is a great company.

Viewing 1288 - 1290 of 1,426 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Unum Scholar Intern - Chattanooga, TN

Benefit Specialist Trainee

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum

Unum reviews

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Ratings by demographic groups

Reviews by job title

Inconsistency from the top

Disability Benefit Specialist

Great Company

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