Unum reviews

3.4

54% would recommend to a friend

(1,420 total reviews)
avatar

Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I've worked with Unum almost 8 years in 2 different depts. and several different roles. I love it here and (as of today) hope to be a lifer. There is an excellent culture, community involvement, encouragement to volunteer, focus on personal development, outstanding benefits, focus on continuous improvement, and we provide an excellent product. I started at the very bottom as a call center rep and have worked my way into management in an operational area. I was given opportunities to prove myself, received valuable input and feedback to assist in my development, and rewarded for doing a good job. As with anywhere, there are always those with a grass-is-greener mentality. There are always complainers (I've seen some of them here), but they would complain no matter what company they work for. We see many of them leave Unum, only to return months or years later when they realize how good Unum actually is. I'm sure I sound like a company fanboy...and I am. But it's only because of how good the company has been to me.

Cons

Too conservative in business strategy, need to take more calculated risks and act faster on them. While I don't want to see a swing too far in the opposite direction, in a fast-paced world Unum often takes too long to bring a new product or service to market. Need to be more proactive rather than reactive to the market.

2.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Can learn a lot about the insurance industry at UNUM, fellow employees are supportive of other employees, even when they have their own heavy work loads.

Cons

UNUM drops on its ranking on the best places to work in Maine each year. UNUM for many years remained in the first or second place as best places to work for large companies in Maine, but has experienced a steady slide downwards on the list and now struggles to remain one the list. I spoke to HR at UNUM about this and they acknowledge that UNUM is struggling and is trying to manage its reviews the best it can. UNUM , like many big companies now, asks employees to manage very heavy volumes of work especially for the service areas and disability benefit payers. I have worked at UNUM for many years, and in my opinion, it is not as desirable a place to work as it was. Stress is a serious issue among the employees, but upper management, in my opinion is more interested in getting the highest production numbers it can from each employees, and hopes its employees will remain off stress disability.

Viewing 1318 - 1320 of 1,420 Reviews

Glassdoor has 2,364 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.