Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,363 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 365 reviews)); "Very flexible with school schedule and good pay." ((in 141 reviews)); "Enjoyed time working there and thought the people were great" ((in 127 reviews)); "Work life balance is good" ((in 87 reviews)); "Great culture and intern program" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 77 reviews)); "Bad training and no down time" ((in 53 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "upper management is deceitful" ((in 32 reviews)); "Always looking over your shoulder for a layoff to come" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,419 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 4, 2014

Oustanding Career Development

Professional development program associate

Recommend

CEO approval

Business Outlook

Pros

Unum's leadership development program is the best in the industry. The program gives young adults exposure to senior leader mentorship and offers an indepth tour around the company. Associates complete 3 rotations in different areas of the corporation for 12-18 months each. Upon program completion, placement into a director level role is the norm.

Cons

Rotations sometimes require temporary relocation among company headquarters. While a great opportunity, this can be difficult for colleagues with spouses or young families.

5.0

Sep 3, 2014

Great Place to Work

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Terrific company for those looking for a career and significant growth opportunity. Promotions are based on job performance as opposed to politics and senior level management is very approachable. Managers spend an extraordinary amount of time developing their team members for future positions. Unum stresses a great work-life balance and backs it up by offering a generous amount of vacation time. Unum is a company with high moral values and they truly practice what they preach.

Cons

It takes a while to feel as though you are really contributing to the organization as most jobs require time to adjust to.

5.0

Sep 2, 2014

Great customer focus and treats employees very well

Disability benefit specialist

Recommend

CEO approval

Business Outlook

Pros

Unum has a genuine regard for their customers. The customer focused is highlighted throughout the company and is examplified by upper management. Each employee has a developmental plan that is reviewed and encouraged by managers. Unum has a great work environment with strong company values around family.

Cons

Because the company is so large, many positions are monotonous. However, there is much opportunity to grow in your career and switch positions which helps mitigate this problem.

Viewing 1336 - 1338 of 1,419 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum Scholar Intern - Columbia, SC

Unum Scholar Intern - Chattanooga, TN

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Oustanding Career Development

Great Place to Work

Great customer focus and treats employees very well

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