Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,363 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 365 reviews)); "Very flexible with school schedule and good pay." ((in 141 reviews)); "Enjoyed time working there and thought the people were great" ((in 127 reviews)); "Work life balance is good" ((in 87 reviews)); "Great culture and intern program" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 77 reviews)); "Bad training and no down time" ((in 53 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "upper management is deceitful" ((in 32 reviews)); "Always looking over your shoulder for a layoff to come" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

54% would recommend to a friend

(1,419 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 6, 2014

Just starting out, outlook is excellent

Professional development program associate

Recommend

CEO approval

Business Outlook

Pros

The compensation and benefits at Unum are top-notch as many other reviewers have reported. However, I've found that it is the people at Unum (managers or otherwise) that make the experience at Unum great. The people I've met thus far are well grounded in reality. They will not forget that you are a person and not a machine. The Paid Time Off is incredible and the work environment is busy but supportive. It is easy to make friends, laugh with coworkers and still be productive.

Cons

Not all organizations within Unum are constantly advancing or coming up with innovative ideas. However, an insurance company does not need to be a cutting edge technology company. Projects may take longer than they should to complete in some organizations because there are many day-to-day tasks that trump special projects. This really isn't a con because there are parts of the business that just need to work. But if you are looking for rapid innovation don't join sectors that are about the day-to-day grind. Look for groups at Unum that develop strategy.

5.0

Sep 5, 2014

Stability, Opportunity, and Career Growth

Professional development program associate

Recommend

CEO approval

Business Outlook

Pros

The opportunities that have been afforded to me at Unum have been tremendous. Apart from having a dynamic and engaged senior leadership team, the company places extra emphasis on professional development and commitment to our customers, shareholders and communities. The value that we provide to individuals in their time of financial hardship also makes coming to work very fulfilling. In addition, the company is in strong financial standing which makes me encouraged about career stability and longevity. Management really emphasizes work-life balance which I know many peers of mine at other companies are not so fortunate to have. Overall, very impressed and am glad to be part of the Unum family.

Cons

We are often criticized as being "too collaborative" which can sometimes stalemate the ability to accomplish key business objectives in the most efficient manner. I enjoy being surrounded by friendly people, but at times the politics of navigating the business can be frustrating.

5.0

Sep 5, 2014

AWESOME Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible company with even better employees. Ample opportunity for professionald growth and development. Huge commitment to the communities in which the company operates. Good benefits package - including paid time off, retirement, health, vision, dental, etc. Also provides employees with paid time for volunteering! ACCESSIBLE senior leadership team - see them regularly in the hallways and they always remember names and say hello.

Cons

As with any company that operates across multiple geographical locations, it can be challenging to adjust to slight cultural differences between sites. While some departments offer great flexibility when it comes to work schedules (build your own daily schedule around core business hours of 9-3, flexibiltiy for occassional work at home arrangements, etc.), there is some work that could be done for more consistency across departments and sites within the company

Viewing 1333 - 1335 of 1,419 Reviews

Jobs at Unum

Customer Benefit Advisor I (On-Site)- Chattanooga

Benefit Specialist Trainee - Portland

Leave and Disability Claims Roles

Unum Scholar Intern - Columbia, SC

Unum Scholar Intern - Chattanooga, TN

Unum

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Just starting out, outlook is excellent

Stability, Opportunity, and Career Growth

AWESOME Employer

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