Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,362 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 368 reviews)); "Very flexible with school schedule and good pay." ((in 147 reviews)); "Enjoyed time working there and thought the people were great" ((in 123 reviews)); "work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 79 reviews)); "Bad training and no down time" ((in 50 reviews)); "line managers have been with the company at least 15+ years." ((in 48 reviews)); "Awful upper management, they do not care about lower level employees." ((in 34 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,418 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 29, 2013

Unum Group is a great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent attention to work life balance on a corporate level (depends on your manager and what department you work for). Great medical, dental and vision benefits, including decent 401k matching, and ability to purchase Unum's voluntary benefits products at a good price such as Group Critical Illness insurance, long term care insurance, etc. 10,000 employees worldwide to network with.

Cons

Corporate red tape as at any large company.

4.0

Mar 28, 2013

Great Benefits and opportunity to make good money

Client manager

Recommend

CEO approval

Business Outlook

Pros

Great office atmosphere with a lot of experience. I love to travel and the role allows me to do that. In addition, bonuses pay out throughout the year.

Cons

The field is often overlooked compared to the home office. In addition, the change in account management has changed and it has been difficult to get some clients on board with that.

4.0

Feb 27, 2013

Excellent Company. Always provided opportunites for growth.

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Team Atmosphere, Career Development, Industry Reputation Great benefits package with gererous paid time off. Performance based incentive program for all employees. Company gym that is onsite. Family friendly event ticket giveaways to minor league sporting events. Great training opportunities. Company encourages employees be involved in community service activities. Great management/HR support for internal job opportunities posted, leadership programs, and mentorships. Job security.

Cons

Challenging Work Loads that can overwhelm

Viewing 1366 - 1368 of 1,418 Reviews

Jobs at Unum

Client Experience Representative I- Ask Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unum Group is a great company to work for

Great Benefits and opportunity to make good money

Excellent Company. Always provided opportunites for growth.

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