Unum reviews

3.4

54% would recommend to a friend

(1,417 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits package right off the bat when you're hired on - you get roughly 20 days of paid time off (PTO) plus a week's worth of company holidays. Competitive health-care package. Pay is decent enough in IT for the area along with company bonuses handed out yearly according to profit/employee performance. Unum seeks to identify and encourage employee dedication and rewards with promotions. Chattanooga campus is very self-contained so there is little need to rush off in a hurry at lunchtime as there is an excellent cafeteria, credit union, walking track, and outdoor garden for break times. Mid-level management are usually very personable and approachable and treat everyone as adults without micro-managing. Great effort is spent on making the work environment as enjoyable as possible without distracting from the work itself.

Cons

Depending on the department you work in - daily schedule and leeway in how you manage your time at work can differ greatly. For example, the customer service call center takes inbound calls from insurance customers so the employees there are tied to the phones and monitored. If they are off the phones for 5 minutes, to answer a personal cell phone call for instance, management may come around and inquire. This is in start contrast to other departments, whose employees may only see their manager once a week at a staff meeting. That being said, Unum call-center employees are working at one of the best call centers in the area due to the month vacation time and good pay.

2.0
Jan 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The best training in the industry, very knowledgable management team (probably the best in the industry) great benefis. Very solid group of senior management. A good team atmosphere, with tenured service staff.

Cons

Very small territories given to reps (even senior reps) and new models call for more reps in evey city. The "churn and burn" atmosphere of sales permeates throughout the salesforce. It can be tough to coexist with producing managers that may or may not have a reps best interest first. Too often you are caught looking over your shoulder at trainees that are waiting for a territory to open up or take territory from every rep.

4.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Solid company with opportunity for growth. I have seen personal and professional growth in my time with the company and have seen other succeed as well. It is not a place to get a free ride but if you are wiling to put effort into your job there is reward available.

Cons

The corporate cultre is very slow in decision making, even though you get good personal and professional grownth sometimes limited opportunity for promotions.

Viewing 1396 - 1398 of 1,417 Reviews

Glassdoor has 2,361 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.