Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Oct 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Established and very stable company. Decent work/life balance. Decent pay, great benefits, vacation time above and beyond standard. Annual bonus of 6% for most workers, around 10% for senior engineers and front-line managers. Most IT workers are allowed to telecommute or work from home part-time or full time. Large and extremely complex IT infrastructure make it a good place to gain skills with enterprise IT equipment.

Cons

The IT budget across the board has been drastically cut and hiring frozen leaving most all IT infrastructure departments limping along and chronically understaffed. Many IT workers are over worked and stressed out with low morale. Engineers and front-line managers are required to fill out forms how you spend each hour of each day. Different departments are like silos. Communication between departments is minimal or non-existent creating lots of "turf wars" and finger pointing between departments making projects difficult to complete often taking many months or years to complete. Upper management and business leaders do not value technology or staff. IT staff and Technology seen as a burden and risk. If possible they would outsource everything (again). Bottom line is this...Unless you're a VP you need to: Know your "place", follow orders, ignore systemic problems, collect paycheck, and go home. Unum is not a place for creative thinking or innovation. They are highly resistant to change tending to focus more on tradition and process rather than value. Senior IT leaders change names and restructure (re-org) every 18 months sometimes eliminating jobs. Lots of Paperwork and irrelevant meetings. Every year new paperwork is added. Even though there are many layers of middle managers it would be very unlikely to move up beyond initial front-line manager. Most Front-line managers have been with the company at least 15+ years. There is a strong tendency to look outside for senior IT leaders.

2.0
Jun 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Good working conditions and excellent benefits and pay but you really work for them.

Cons

Company is restructuring and cutting back on customer service, as well as all other areas of the company. Constant pressure to bring in new business. Atmosphere is that any employee can be replaced if performance or sales slip. Sales employees sell all products (group/voluntary/individual) instead of being an expert in one line. At the end of each year, you expect another round of downsizing.

4.0
Jul 19, 2012

Constant Reorganization

Recommend
CEO approval
Business Outlook

Pros

Very generous paid time off benefits

Cons

Constant reorganization which causes major disruption and inefficiency

Viewing 178 - 180 of 1,428 Reviews

Glassdoor has 2,371 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.