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      Upgrade Customer Service Representative CSR reviews

      4.1

      Be the first to recommend this company

      (6 total reviews)
      avatar

      Renaud Laplanche

      Not enough data to show CEO approval

      Ratings by category

      4.5

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      4.1

      Senior management

      2.3

      Career opportunities

      1.4

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      5.0
      Sep 1, 2021

      Chill

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The trainers are pretty chill

      Cons

      Nah I have no cons

      avatar
      Upgrade Response
      4y
      We're glad you enjoy working at Upgrade - thanks for being a part of the team!
      1.0
      Aug 15, 2021

      pay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent paid training. free snacks.

      Cons

      inadequate training, located in busy downtown phoenix

      avatar
      Upgrade Response
      4y
      Thank you for sharing your feedback with us. We're disappointed to hear that your experience didn't align with your personal interests. We wish you the best moving forward, and thank you for your time with us.
      5.0
      Mar 22, 2021

      Best Culture

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company that cares and has many incentive programs.

      Cons

      The workload can be grueling but worth it

      avatar
      Upgrade Response
      5y
      Appreciate the great feedback.
      Viewing 4 - 6 of 6 Reviews
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