Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
2.0
Aug 26, 2018

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Culture: - Lower managers and the people here are fun to work with and genuinely good people. - Lots of banter on the office floor which keeps shifts fun. - The environment is relaxed, you can wear casual clothes - Hours and schedule are flexible. Technical Info: Shifts are: 6 - 2:30, 11:30 - 8 for credit analyst. You may have to work a weekend day. - There is a lot of contract workers. As a contractor, you will make $18 - 22 an hour. Once converted you will start at $23. The length of time it takes to get converted and the amount of work it takes to get converted will vary.

Cons

- There is a lot of office politics. Only office favorites get promoted or raises consistently. - Upper management does not take the input and advice from employees seriously if it is outside their own opinion. They will say that Upstart is a meritocracy but this is simply not true. Do not drink the koolaid. - Raises/promotions realistically only happen once a year, and only if you do extremely well on your peer review and enough of upper management likes you. - Your workload will increase beyond the initial job offer but your pay will not. If anything you may get a title change and simply be expected to work more. All in all, this is a great place to start your career but not to stay and work long term. I am, however, grateful for all the life friends I have made. Recently a lot of people have been leaving at a rate of one person per week. Don't stay longer than you have to if you can help it. They have been known to extend job offers for new hires and then take back offers last minute based on the needs of the company. Management has recently been trying to host more events to boost company culture and moral. This was after receiving poor results on an internal happiness survey. It may be too little too late for some.

1.0
Aug 3, 2018

Try to avoid this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Haven't find any good things about this company

Cons

They think they are the best and smartest people. However, their packages and benefits do not match that. In addition, if you are invited by onsite, be careful. They may ask an excuse to not reimburse some cost.

4.0
Jun 16, 2018

Great company with great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The professionalism and culture are what make this a great place to work at. The management team really listens to your goals and help you achieve them. Everyone is always willing to help and it makes me look forward to go to work each day.

Cons

Too many temps and not too many conversions.

Viewing 367 - 369 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.