Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
3.0
Dec 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits were good. Limited health/dental/vision insurance options. Original (pre-IPO) employees are great to work with. Opportunities for career advancements and transitions exist but may require socializing at the office to know they exist.

Cons

Leadership aggressively hired and then aggressively laid off employees, blaming interest rates. Excessive amounts of reorganization. Processes that used to be quick and efficient eventually became bureaucratic.

1.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Paid holidays

Cons

- Low pay, if you like living paycheck to paycheck after overtime then this is place for you. You'll be lucky to get $1 raise per year. - You're not promoted based off your work, people get promoted based off favoritism. - Its a dead-end job, you can only move up L-2 and then you're stuck. if you unfortunate enough to get to L-3, then you will be overwhelmed with the scattered documentation and the unhelpful systems that are used. - No support from leadership, they see it as complaining and will start penalizing your quarterly performance review because you didn't agree with them.

4.0
Oct 31, 2023

Great place to work, for the most part!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative company, great technology, and some fun perks.

Cons

Very fast moving - leadership can be extremely demanding. Company OKR's are unrealistic, and are often missed. This can impact bonus payouts.

Viewing 118 - 120 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.