Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of pros offered by the empire

Cons

None that I can think of now

3.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

* great benefits * great people * company works hard to create a transparent, supportive environment * at least at first, it feels like you're helping with an important mission and actually helping the end user in a tangible way

Cons

* like any company, the Operations department is the odd man out * Operations has no room for individual contributors above the L2 level, so if you are not interested in managing others you will never be promoted beyond that point * many roles within Operations are highly technical or skilled and should not be tied to the same compensation scale as the customer service side of the business, but despite pushing back on this problem for years, senior leadership haven't changed a thing * entry level management roles are hourly, not salaried

4.0
Jun 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great comp outside of CA - Opportunities for folks willing to step up

Cons

- Weird Kotlin/Ruby elitism wars - Constant re-orgs - Tech org teams do not seem well coordinated

Viewing 139 - 141 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.