Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
2.0
Nov 28, 2022

Some good but mostly bad

Recommend
CEO approval
Business Outlook

Pros

Compensation was good (before the stock tanked) Some very smart coworkers Remote first philosophy

Cons

Inexperienced mid level managers Some long tenured employees can be cliquish Some poor attitudes towards non-bay area engineers Business model doesn’t seem to be panning out in current macro environment

4.0
Nov 28, 2022

great WFH job

Recommend
CEO approval
Business Outlook

Pros

Great benefits fun environment work from home

Cons

High call volume very short breaks only 30 minutes for lunch

1.0
Nov 18, 2022

Terrible

Recommend
CEO approval
Business Outlook

Pros

Last minute loans available if approved

Cons

Terrible management and employees. Employees were not trained well and did not know what they were doing. Company was constantly changing things which caused a lot of confusion. Management was very unorganized and unprofessional, you could easily tell there was a lot of miscommunication. Nobody ever seemed to know what they were doing and what the proper procedures and protocols were. It was always complete chaos and nobody was ever on the same page. Did not pay well for the amount of work employees were expected to do.

Viewing 211 - 213 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.