Does Upstream USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream USA employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Upstream USA. This rating has been stable over the past 12 months.

How satisfied are employees working at Upstream USA?

75% of Upstream USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream USA 4.3 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Upstream USA?

Director (4) , Manager (4) , Quality Improvement Coordinator (3)

What are the pros of working at Upstream USA according to real employee reviews?

"Good benefits and very flexible." ((in 14 reviews)); "The company has a good mission." ((in 4 reviews)); "Decent pay." ((in 3 reviews)); "Employee driven, awesome team, encouragement" ((in 3 reviews)); "Super smart talent: my colleagues are bright!" ((in 3 reviews))

What are the cons of working at Upstream USA according to real employee reviews?

"Leadership is extremely patronizing at BEST." ((in 3 reviews))

What are employees saying about Upstream USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upstream USA layoffs and their outlook for job security at Upstream USA in 2026.

What are the top reviewed Upstream USA locations?

Boston , Charlotte , Oakland , Seattle , Birmingham , Wilmington

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Upstream USA

Upstream USA reviews

4.1

75% would recommend to a friend

(48 total reviews)

Mark Edwards

77% approve of CEO

71% positive business outlook

Ratings by category

4.6

Compensation and benefits

4.3

Work/Life balance

3.9

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Diversity & inclusion

Upstream USA has an employee rating of 4.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Upstream USA employee rating is 20% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

48 reviews

5.0

Oct 19, 2021

Great company with outstanding mission

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good benefit flexibility, wonderful mission

Cons

Fluid work environment with constant changes and uncertainties

Upstream USA Response

Thank you for taking the time to post a review on our Glassdoor profile. It is important for us to hear what we are doing well and what we need to improve upon. As a valued former employee, we really appreciate your 5 star review and your endorsement of our mission and benefits! Please know we truly value your frank feedback regarding a fluid work environment. We encourage our employees to reach out to their leadership team or our CHRO to discuss any concerns they may have and so we can work towards finding resolution and a deepening of trust. Our newly defined organizational structure has been intentionally designed to improve organizational stability and foster a culture of better understanding. Thanks again for your feedback. Please know it is very much appreciated!

4.0

Oct 6, 2021

Mixed bag

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Employees really care about the mission. Decent pay.

Cons

Upper management (national) is out of touch with the staff. Bad communication and follow through from national. Lack of trust between employees and management

Upstream USA Response

Thank you for taking the time to post a review on our Glassdoor profile. It is important for us to hear what we are doing well and what we need to improve upon. As a valued former employee, we really appreciate your 4 star review and your endorsement of our mission and compensation approach. Please know we truly value your frank feedback regarding our national team's communication style and approach. We encourage our employees to reach out to their leadership team or our CHRO to further discuss any concerns they may have and so we can work towards finding resolution and a deepening of trust. Our newly defined organizational structure has been designed to mitigate and improve communications organizationally. Thanks again for your feedback. Please know it is very much appreciated!

4.0

Mar 19, 2021

Very Flexible

Quality improvement coordinator

Recommend

CEO approval

Business Outlook

Pros

Collaborative teams, great work culture, flexible work. CEO is caring and involved.

Cons

Its a non-profit, so subject to layoffs.

Viewing 28 - 30 of 48 Reviews

Jobs at Upstream USA

Clinical Strategy Advisor - 32 hours per week (Reproductive Healthcare - NP, PA, CNM, or MD/DO)