Upwork reviews

3.7

60% would recommend to a friend

(642 total reviews)
avatar

Hayden Brown

55% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.7 out of 5 stars, based on 642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

642 reviews
3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-Remote-first culture and great flexibility - Supportive team

Cons

- Multiple layoffs and not clear communication from leadership - Multiple organizational and directional changes where contribution didn't feel meaningful

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits; 401k Matching; Flexible time off; Respect for work-life balance

Cons

Tightening the belt around every corner.

Viewing 4 - 6 of 642 Reviews

Glassdoor has 937 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.