Is Urban Outfitters a good company to work for?

Urban Outfitters has an overall rating of 3.6 out of 5, based on over 6,574 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Urban Outfitters to a friend and 48% have a positive outlook for the business. The best reviews about Urban Outfitters have been left by employees working as Retail Associate , Sale Associate and Intern .

Does Urban Outfitters pay their employees well?

According to anonymously submitted Glassdoor reviews, Urban Outfitters employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Urban Outfitters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Urban Outfitters?

61% of Urban Outfitters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Urban Outfitters 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Urban Outfitters?

Sales Associate (2476) , Retail Sales Associate (375) , Department Manager (162) , Sales Assistant (114) , Team Leader (79) , Store Manager (57) , Team Lead (56) , Cashier (47) , Manager (45) , Sales Associate/Cashier (45) , Associate (39) , Sales (37) , Assistant Manager (36) , Customer Service Representative (34) , Seasonal Sales Associate (34)

What are the pros of working at Urban Outfitters according to real employee reviews?

"Great people to work with Friendly customers for the most part Comfortable ambiance in store Really enjoyed the music taste" ((in 544 reviews)); "You will meet great coworkers here & make friends that also make you want to stay" ((in 389 reviews)); "Fun work environment and coworkers" ((in 175 reviews)); "Great team to work with and I had a manager I enjoyed who invested in my growth." ((in 163 reviews)); "Benefits are good and dress code is good" ((in 128 reviews))

What are the cons of working at Urban Outfitters according to real employee reviews?

"Pay is low and you feel like a second rate employee if you don't work at the philly campus" ((in 718 reviews)); "Poor management and lots of drama" ((in 494 reviews)); "bad managers and they are rude" ((in 262 reviews)); "We were all on zero hours contracts.The hours were long and we were never given rewards or praise." ((in 255 reviews)); "There is clear and obvious favoritism" ((in 111 reviews))

What are employees saying about Urban Outfitters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Urban Outfitters layoffs and their outlook for job security at Urban Outfitters in 2026.

What are the top reviewed Urban Outfitters locations?

New York , Philadelphia , Los Angeles , Boston , Chicago , Atlanta , Washington , San Francisco , San Diego , Dallas , Miami , Austin , Irvine , Houston , Brooklyn , Las Vegas , Gap , Nashville , Reno , Phila , Santa Monica , Augusta , Kansas City , Indianapolis , Denver , Madison , Palo Alto , Troy , Savannah , Jacksonville

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Urban Outfitters

Urban Outfitters reviews

3.6

61% would recommend to a friend

(6,266 total reviews)

Sheila Harrington

54% approve of CEO

48% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Urban Outfitters has an employee rating of 3.6 out of 5 stars, based on 6,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Outfitters employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jun 8, 2010

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The discount is great and the people are cool. There's also good music and a fun assortment of product. And it's generally pretty laid back.

Cons

The late hours, the customers are annoying, projects have to be stopped at a certain time, and even though I work really hard, it doesn't really get recognized.

4.0

May 18, 2010

hard but fun company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun, creative environment! Interesting ideas and dedicated senior management. This is a company that either you last a year or you stay forever- hard to work for but worth it!

Cons

long hours, low pay, little praise, little recognition, lots of talking and little doing, competitive, young managers, popularity issues, over worked

4.0

Mar 3, 2010

Pays the bills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great discount and fun people to work with. The store environment can be enjoyable, and co-workers are some of the better I've had in my job experience. No dress code, alright music to listen to at work.

Cons

Hard to move up to corporate unless you know somebody. Customers are obnoxious sometimes, as with any retail job. Could be better pay.

Viewing 6259 - 6261 of 6,266 Reviews

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Meh

hard but fun company

Pays the bills

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