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      UserTesting

      Engaged Employer

      UserTesting Customer Success Manager reviews

      2.8

      38% would recommend to a friend

      (10 total reviews)
      avatar

      Eric Johnson

      51% approve of CEO

      37% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      2.6

      Culture & values

      2.1

      Work/Life balance

      2.1

      Compensation and benefits

      1.6

      Career opportunities

      1.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      5.0
      Mar 30, 2021

      Great product, supportive leadership/culture, good comp & benefits

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No place is perfect, but UserTesting leadership does their best to be supportive of their employees, both professionally and personally. Marketing leading product, always innovating. Smart, genuine colleagues, always eager to collaborate for the good of the company and the customer Great benefits and pay

      Cons

      Comp plans change annually Sometimes disjointed across teams operationally

      Viewing 7 - 9 of 10 Reviews
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      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.