Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Benefits are good" ((in 9 reviews)); "Decent pay." ((in 7 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 16 reviews)); "No training with high expectations" ((in 5 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Does not treat employees well" ((in 3 reviews)); "Salary is low." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Ratings by demographic groups

Race / Ethnicity

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Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

4.0

Aug 16, 2022

Great place to work

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

Amazing work life balance Great people to work with Internal movement available Remote work options

Cons

Pay Small amount of PTO High deductible benefits

1.0

Aug 2, 2022

There are better places to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid/Remote opportunities, on-staff nurse available for questions or consultations

Cons

Senior leadership doesn't practice what they preach. Very high cost for insurance and paid time off isn't nearly enough compared to other companies. Sometimes a very toxic culture.

4.0

Jul 20, 2022

ok

Customer retention representative

Recommend

CEO approval

Business Outlook

Pros

work from home, great team

Cons

unorganized, slow response when issue occur, outdated systems

Viewing 64 - 66 of 195 Reviews

Jobs at Utica National Insurance Group

Property Claims Specialist-Homeowners (inside desk)

Customer Service Representative I (Remote)

Errors & Omissions Supervisor (hybrid)

Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)

Senior Claims Specialist - Auto Bodily Injury (NY venues; hybrid)

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Utica National Insurance Group

Utica National Insurance Group reviews

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ok

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