Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Work from home was only positive" ((in 10 reviews)); "Very supportive environment; coworkers were great" ((in 9 reviews)); "Decent pay." ((in 8 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 14 reviews)); "Affordable benefits" ((in 7 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Benefits could be better; health insurance was expensive with high deductibles." ((in 3 reviews)); "convenient as reviews and salary increases and bonus are the first quarter of the following year." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

1.0

Jun 22, 2021

Unreasonable expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family environment, most of us are buying our time for our pensions, the people are the key here

Cons

The expectations are unreasonable, the volume is high, the expectations that you work extra is unspoken, whether salar or hourly

2.0

May 25, 2021

Not an ideal place for anyone, but they are making changes

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Salary paid was fair and the benefits

Cons

Antiquated claims systems, poor management team, lack of training

4.0

Apr 30, 2021

Competitive Salary

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Close working relationships with management and other teams

Cons

Nothing to be reported on negatives

Viewing 97 - 99 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Claims Specialist-Homeowners (inside desk)

Errors & Omissions Supervisor (hybrid)

Executive Commercial Lines Underwriter - Eastern Regional Office

Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)

Utica National Insurance Group reviews FAQs

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Utica National Insurance Group

Utica National Insurance Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unreasonable expectations

Not an ideal place for anyone, but they are making changes

Competitive Salary

Jobs at Utica National Insurance Group

Utica National Insurance Group reviews FAQs

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