5y
Thank you for your feedback, we are always trying to improve! We strive to provide our team members with opportunities to learn new technologies and work in different technical environments to advance their career paths. We are sorry that you did not find your experience at VC3 enjoyable and understand that we are not the right fit for everyone. Our desire is to hire people that share in our core values which guide our work and company vision. We have been one of the Best Places to Work in South Carolina for 11 consecutive years and continually seek to improve our team members’ work experience and VC3’s culture. VC3’s turnover is in line with national, technology industry and other MSP averages. If you worked with our help desk/first call resolution team, this team has frequent promotions to other areas within VC3, which allows us to hire new team members on a regular basis. Due to your short tenure with VC3 you may not have been able to experience all of the opportunities that are available. It is hard to address some of the other comments without specific information. We use industry specific software systems that track every client ticket, environment and service level; and each of our positions have responsibilities and key performance indicators listed on our interactive organizational chart. Hopefully you were able to provide some of the below feedback in more detail during your exit interview. If not, or if you would like to have a further discussion, please feel free to reach out to me. - Jill Menhart, CAO
