Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 199 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 72 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Flexible schedule and casual environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 59 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "there is no work/life balance" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,351 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Jun 13, 2024

Bite your Tongue

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

You get to see cute pets all day

Cons

My location was mis-managed by someone far more interested in participating in high school level tactics than grown up leadership; it was sad, actually.

VCA Response

2y

Thank you for your review. VCA has made significant investments in education programs dedicated to the development of all our Associates. Continuous growth is core to the VCA experience.

3.0

Jun 12, 2024

Average, mostly suffers from management neglect/ignorance

Power bi developer

Recommend

CEO approval

Business Outlook

Pros

-Managers were very relaxed with remote work; no "helicoptering" or prying, healthy level of trust. -People who passionate about animals would probably enjoy being around other pet lovers. -You get reasonable benefits, typical for firms of this size.

Cons

-Substantial tech, math & analysis illiteracy in at the manager/director/VP levels, and overt disinterest in learning the necessary skills, means the efforts of business intelligence/data science's effort are largely wasted. -Complete lack of concern about making BI/data professionals feel valued. -My professional recommendations and report presentations were typically rejected or overridden by the managerial class in favor of extremely antiquated approaches one would only expect from the pre-computer graphics era, pre 1980s. The reasons for these denials were never substantive - they were only ever appeal to tradition/authority fallacies. I.e. "that's just the way the managers/directors want to see it", "that's how they're used to seeing it", or "they want a flat table of text, because they don't believe line, bar, scatter charts". -Refused pay increases beyond 3-4% even in light of inflation. -My lead (a director) does not advocate for me in any serious fashion. At least in my department, there is no sense of "wanting to elevate the younger colleagues". -401k match is minimal, significantly less generous than what I got at a legacy aerospace firm.

VCA Response

2y

VCA has the largest education program across the industry, and we are working hard to ensure our Associates are fully empowered to take advantage of these opportunities and benefits. This includes training for leaders to ensure they are doing their part, and this work will continue. We appreciate this feedback, and encourage you to reach out to your Associate Relations Team with any further input.

1.0

Jun 12, 2024

Avoid

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get a discount on vet services

Cons

No work life balance. Rude management

VCA Response

2y

Thank you for providing this feedback. In addition to online courses and VCA development programs focused on developing emotionally intelligent leaders, we continue to roll out new manager trainings. We will always seek to continue to improve our programs. We encourage you to get in touch with your Associate Relations Team in order to discuss these concerns.

Viewing 304 - 306 of 2,351 Reviews

Jobs at VCA

Customer Service Representative

Dog Playtime Attendant

VCA Spring Animal Hospital is Hiring a Part Time Patient Care Attendant

Veterinary Technician

VCA

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