Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 221 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "there is no work/life balance" ((in 41 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,353 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Jun 8, 2026

Caring team and quality medicine, but pay lags behind

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great quality of medicine. Great doctors. Team members that genuinely care about each other. Management is very fair about approving time off requests.

Cons

Pay could definitely be better. Inconsistent scheduling. If you don't speak up, you'll get the short end of the stick when scheduled and they will burn you out. Not enough organized training, especially for new employees, even though they have meetings all the time.

VCA Response

2w

Thank you for sharing your feedback. We’re glad to hear you value the quality of medicine, the care teams provide, and the supportive relationships across your hospital. We also recognize how important consistent scheduling, hands‑on training, and feeling fairly supported are to the day‑to‑day experience. At VCA, we continue to evaluate compensation and invest in a strong Total Rewards program, while expanding development opportunities through resources like Woof University and continuing education support. We’re also focused on strengthening training approaches and support for new Associates so teams feel confident, prepared, and set up for success. Feedback like yours helps guide that work, and we remain committed to improving the Associate experience.

1.0

Jun 6, 2026

Exposure for entry-level roles, but unwelcoming culture and favoritism

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

-Opportunity to gain exposure and basic experience, especially for entry-level roles. -Hiring process is relatively easy, which can be helpful for getting your foot in the door.

Cons

-Training and onboarding felt inconsistent; requests for guidance or additional training were often not supported. -Workplace culture felt unwelcoming at times, with noticeable cliques and a “high school” social dynamic. -Management appeared to show favoritism, which impacted morale and fairness in opportunities. -Staffing levels were frequently low, which added stress and limited support for new employees. -Collaboration and team support were lacking, making it difficult for new hires to succeed.

3.0

Jun 3, 2026

Good pay and schedule, but challenging management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good pay and schedule, good coworkers

Cons

corporate management can be difficult

Viewing 370 - 372 of 2,353 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Caring team and quality medicine, but pay lags behind

Exposure for entry-level roles, but unwelcoming culture and favoritism

Good pay and schedule, but challenging management

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