VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are competitive

Cons

Toxic, catty work environment. The managers are bullies who will retaliate if you so much as try to assert a boundary. Chronically understaffed by design: management knows there aren't enough support staff, but also isn't hiring. Deeply unsupportive and toxic

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VCA Response
2mo
Thank you for sharing this feedback. We take concerns about leadership behavior, respect, and psychological safety seriously, and we recognize that feeling unable to assert boundaries can be deeply discouraging. At VCA, we continue to invest in leadership development and ongoing training to help create thoughtful, compassionate leadership across our hospitals. Just as importantly, we work to build strong care teams by prioritizing a healthy support‑staff‑to‑doctor ratio and by growing, developing, and fully using the skills of our technicians so everyone feels valued and supported in their role. Our goal is always to create workplaces where people feel comfortable speaking up, confident in the care they provide, and supported by the team around them. Feedback like this matters to us as we continue strengthening the Associate experience and caring for those who care for pets.
1.0
Feb 24, 2026

Low Pay And Unappreciated

Recommend
CEO approval
Business Outlook

Pros

Hospital team is great and works hard

Cons

Low pay for field. Only allowed to have bare minimum staff or leas but upper leadership expects high quality medicine for low pay

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VCA Response
3mo
Thank you for sharing your feedback. We understand how discouraging it can feel to be underpaid or under‑recognized, and we take concerns like this seriously. At VCA, we continue to invest in a comprehensive Total Rewards program designed to support Associates both professionally and personally. This includes competitive compensation, medical and financial benefits, paid time off, professional development opportunities, and well‑being resources such as mental‑health support. We are also focused on strengthening recognition and performance conversations so Associates feel seen and valued for the important work they do. Your perspective helps guide these ongoing efforts, and we appreciate you taking the time to share it.
Viewing 382 - 384 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.