VCA reviews

2.9

40% would recommend to a friend

(2,353 total reviews)
avatar

Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Medical benefits were well done. Lots of educational opportunities especially for assistants/technicians/new grad doctors.

Cons

Some doctors are allowed to remain on staff as they are unable to hire more doctors due to market conditions. These doctors can be extremely rude to the staff and others, making work life unreal. In management, paid salary but routinely working 60 hours a week, with additional calls off the clock, and staff who contact at all hours. Also, no boundaries in terms of FMLA or time off. I was routinely contacted when on FMLA on two separate occasions not only by staff who reported to me but my boss as well. I have hours from several months ago, that I still have not been compensated for.

avatar
VCA Response
2y
While we are glad to hear you enjoyed the educational opportunities, we are concerned with some of the experiences you have described. Please reach out to us at EmployeeConcerns@vca.com when you are able. We are here to help.
4.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Animal Benefits are great Good culture

Cons

Very Large Organization Long time to grow in organization

avatar
VCA Response
2y
We appreciate this positive feedback and all of your great work while you were with us. Please know, we wish you the best in all your future endeavors.
5.0
Jan 1, 2024

It's all about the animals.

Recommend
CEO approval
Business Outlook

Pros

Manager here is awesome. Knowledgable and focused on making you succeed.

Cons

Cons will always be disgruntled customers. However, listening is key. Understanding and educating yourself will help you overcome these obstacles and make a real connection with the client (and /or a co-worker). Winning over a stressed-out individual is very rewarding.

avatar
VCA Response
2y
We appreciate the thoughtful advice you shared with your colleagues. We are so happy to have you on our team! Thank you very much for your continued dedication to your clients and patients!
Viewing 430 - 432 of 2,353 Reviews

Glassdoor has 2,430 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.