Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 64 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "there is no work/life balance" ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Nov 20, 2023

OK but overworked/underpaid

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Decent health benefits/401(k) matching, generally nice coworkers

Cons

Overpriced services with multiple price hikes every year, yet that is never reflected in raises for workers. Never staffed properly and management doesn't seem to care, they only seem to care if we're bringing in enough profit.

VCA Response

2y

Thank you for providing this feedback. We are thankful to have dedicated team members like yourself. If you wish, you can reach us at EmployeeConcerns@vca.com with more information on your experience. Thank you.

4.0

Nov 17, 2023

Most rewarding job

Csr supervisor

Recommend

CEO approval

Business Outlook

Pros

Amazing pet benefits Awesome health benefits Promotes growth Ability to change lives

Cons

Compassion fatigue Burnout Combating low morale is difficult

VCA Response

2y

Thank you for this feedback! We are so happy to know you enjoy your job. Keep up the great work!

1.0

Nov 14, 2023

Awful manaement

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits. That is the only good thing about working here

Cons

Toxic management. Managers love drama and favoritism is rampant. Employees are just commodities unless the manager likes you based on asthetics and not your actual work ethic. Bad employees are rewarded with promotions and advanced training while dedicated employees who happen to be the wrong demographic are left to do janitorial duties and never get advanced training. Definitely do not work here if you are autistic. Managers will look for a reason to fire you and lie about your job performance in order to avoid being sued for discrimination. I still have PTSD from the harassment and passive aggressive bullying I endured. Better off working at a sweatshop. You'll be way more appreciated at a sweatshop where you'll be way more appreciated.

VCA Response

2y

We are happy to know you enjoyed your benefits but are very concerned with your other comments about your time with us. If you have the time, we kindly ask that you reach out to us at EmployeeConcerns@vca.com with more information. Thank you.

Viewing 460 - 462 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

OK but overworked/underpaid

Most rewarding job

Awful manaement

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