Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 218 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 97 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,354 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Jan 8, 2024

Helping other staff was the highlight

Veterinary hospital manager

Recommend

CEO approval

Business Outlook

Pros

Medical benefits were well done. Lots of educational opportunities especially for assistants/technicians/new grad doctors.

Cons

Some doctors are allowed to remain on staff as they are unable to hire more doctors due to market conditions. These doctors can be extremely rude to the staff and others, making work life unreal. In management, paid salary but routinely working 60 hours a week, with additional calls off the clock, and staff who contact at all hours. Also, no boundaries in terms of FMLA or time off. I was routinely contacted when on FMLA on two separate occasions not only by staff who reported to me but my boss as well. I have hours from several months ago, that I still have not been compensated for.

VCA Response

2y

While we are glad to hear you enjoyed the educational opportunities, we are concerned with some of the experiences you have described. Please reach out to us at EmployeeConcerns@vca.com when you are able. We are here to help.

2.0

Dec 31, 2023

Revolving door of assistants

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

doctors were great to work with and appreciated your hard work

Cons

very low pay, no bonus, raises were <0.50.

VCA Response

2y

Thank you for providing this feedback. We greatly appreciate your hard work while you were a part of our team. Please know, we are always available to discuss any concerns further at EmployeeConcerns@vca.com. We wish you the best in your future endeavors!

2.0

Dec 15, 2023

Low pay, too many high expectations from corporate

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Amazing clients and ability to expand education/eperience.

Cons

Too many corporate regulations that do not meet client needs.

VCA Response

2y

We appreciate you reaching out with your feedback. Although we are pleased to know that you learned new skills in your role, we take your comments seriously and can be reached at EmployeeConcerns@vca.com to discuss your concerns further. Thank you.

Viewing 466 - 468 of 2,354 Reviews

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VCA

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Company ratings over time

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Helping other staff was the highlight

Revolving door of assistants

Low pay, too many high expectations from corporate

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