VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

It was okay, hospitals are hit or miss

Cons

Corporate push and feel, doesn’t feel like the old VCA

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VCA Response
2y
Thank you for providing this information and feedback to us. We are thankful for your work and dedication to your position.
2.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Neverending education in animal health, decent hours, seeing dogs and cats leave happy and healthy for the most part, working with great doctors and a good team of people that all just want to help, employee discount

Cons

No time for training because management makes you overbook appointments so there is no time to do anything, doctors and technicians are exhausted when it's overbooked. Prices are outrageous and makes you feel guilty. Corporate doesn't actually care about the safety of employees. Current hospital manager has no experience in management, communication skills, or skills or knowledge animal health. She will never tell you good things, only your flaws, and cares way more about corporate than to ever see you succeed. Even if you bend over backwards for the hospital, she will just tell you what you've done wrong. They also give the title "customer service supervisor" to someone who doesn't even know how to work half of the programs up front at reception, and she is constantly complaining about her home life and taking personal calls. The manager and supervisor will also have no problem reprimanding someone together, in front of clients and other employees. They will mess with your schedule without notice.

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VCA Response
2y
Although we appreciate you providing your feedback, we're troubled to read these comments. It's important to us to personally discuss these concerns with you, so please email us at EmployeeConcerns@vca.com. Thank you.
3.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, discounted pet care, diversity

Cons

Short-staffed, lack of teamwork, managers disconnected from employees, growth & learning opportunities only when it doesn't affect numbers

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VCA Response
2y
We care a great deal about our team members and always want to maintain an environment in which they can thrive and grow. Please know, we are always here to listen and can be reached at EmployeeConcerns@vca.com. Thank you.
Viewing 475 - 477 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.