Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 26 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 259 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "there is no work/life balance" ((in 49 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,357 total reviews)

Patty Wu

26% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 5, 2023

No staff morale

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Decent coworkers Easy work schedule/workload God pay for the area/experience

Cons

Manager let’s rude customers continue to be mean to staff No Christmas party/Christmas bonus Small staff so when one person is off nobody else can be off

VCA Response

3y

We want to thank you for your feedback, as well as all of your hard work for your clients and patients. It's essential to us that our team members always know they are appreciated, and we can be reached at EmployeeConcerns@vca.com to discuss this further. Thank you.

4.0

Jan 5, 2023

VCA

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, possible to move up in the company

Cons

Long hours, short staffed, in a lower income area

VCA Response

3y

Thank you for the valuable input you've given, as well as your continued dedication to your role. We appreciate everything you do!

1.0

Jan 4, 2023

The manager lose humanity towards employees

Kennel attendant

Recommend

CEO approval

Business Outlook

Pros

VCA tried to offer good benefits, but the individual practice can be toxic depending on the management. (-e.g VCA Aventura) Overall, benefits are good for their full-time employees. -401K -Insurance -Discount for own pets(up to 4) -The opportunities to see cute pups and kitties

Cons

*Low paying compare to all the tasks. *No guidelines to handle aggressive dogs *Favoritism/Gossiping/Workplace bullying *No flexibility to take a day-off -Hardly approve time off request *Poor management skill -Let workplace bullying continue. -Punish for speaking up against harassment, discrimination bullying, and violence. -Abuse authority to modify documents for the HR team to build cases against employees and only focus on protecting herself.

VCA Response

3y

Although we appreciate your feedback, we are concerned by some of the comments here. When you are able, please reach out to us at EmployeeConcerns@vca.com. We want all of our team members to be heard.

Viewing 727 - 729 of 2,357 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Veterinary Receptionist

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No staff morale

VCA

The manager lose humanity towards employees

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