Is VCA a good company to work for as a Veterinary Assistant/Receptionist?

Veterinary Assistant/Receptionist professionals working at VCA have rated their employer with 3.5 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Veterinary Assistant/Receptionist Jobs at VCA now and start preparing for your job interview by browsing frequently asked Veterinary Assistant/Receptionist interview questions at VCA .

Does VCA pay Veterinary Assistant/Receptionist employees well?

Veterinary Assistant/Receptionist professionals rate their compensation and benefits at VCA with 3.3 out of 5 stars based on 19 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Veterinary Assistant/Receptionist salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (83) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 218 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 97 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 245 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "there is no work/life balance" ((in 48 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

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VCA

Part of Mars

VCA Veterinary Assistant/Receptionist reviews

3.5

74% would recommend to a friend

(19 total reviews)

Patty Wu

100% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

2.9

Culture & values

Veterinary Assistant/Receptionist employees have rated VCA with 3.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Veterinary Assistant/Receptionist professionals have a good working experience there. VCA is rated in line with the average (within 1 standard deviation) by Veterinary Assistant/Receptionist professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

5.0

Apr 22, 2023

Great place to work

Veterinary assistant/receptionist

Recommend

CEO approval

Business Outlook

Pros

Working with people who are passionate about helping animals. Hands on work with animals. A definite rewarding feeling of helping animals.

Cons

Dealing with the public can be stressful. Can get crazy busy at times.

VCA Response

We are very appreciative of the comments left here! It is great to hear that you enjoyed your team and work. Thank you for being a part of our company and working so hard!

1.0

Mar 27, 2023

expect to live paycheck to paycheck

Veterinary assistant/receptionist

Recommend

CEO approval

Business Outlook

Pros

love working with animals. my team is great

Cons

pay is exceptionally low for my area. fast food makes more. corporate is out of touch with day to day operations. they charge exorbitant fees for services, but employees don't see any of that.

VCA Response

While we appreciate this feedback, we are concerned with these comments. Please reach out to us with more details at EmployeeConcerns@vca.com when you are able. Thank you.

4.0

Dec 2, 2022

Co-workers lovely, corporate micromanages

Veterinary receptionist

Recommend

CEO approval

Business Outlook

Pros

Most of my co-workers were lovely, as were some of the clients. The insurance was alright.

Cons

The customer is always right; be prepared to put up with verbal abuse from customers because corporate frowns upon sticking up for yourself.

VCA Response

Thank you for your feedback and hard work. Please know, you can reach out to us at any time at EmployeeConcerns@vca.com with more information about your experience. We are here to listen.

Viewing 7 - 9 of 19 Reviews

Jobs at VCA

Veterinary Assistant Experienced.

Registered Veterinary Technician

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VCA Veterinary Assistant/Receptionist reviews

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Great place to work

expect to live paycheck to paycheck

Co-workers lovely, corporate micromanages

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