VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)
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Patty Wu

21% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Dec 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Professional manager Lunch was sometimes provided by one of the vets Friendly co workers who genuinely care about animals Access to a plethora of medical knowledge as well as hands on experience working with animals

Cons

My biggest downside of working at VCA was their Sunday shift. The hospital is closed but since they board animals, someone has to come walk them three times a day. When I started, I was assigned all three shifts. I would come in the morning at 7am, leave by ~8am. Come back at 12pm, walk them again and leave. Then I'd come back at 7 pm and walk them again, and clean the entire hospital. They called it deep cleaning. If you were lucky you had extra help. With a chain as big as VCA, they should be able to afford a cleaning agency that can come in and clean the hospital (mop and sweep). The corporate executives would visit and tell you what a great job you're doing but I always felt like they could be doing more for their employees instead of implementing budget cuts by making the staff do every possible thing. Granted I don't know the bookkeeping for VCA but it's absolutely silly to think that they can't afford at least the Sunday deep cleaning to be done by an agency when they have ~800 hospitals and ~60 labs across the country with long business hours. And you can't stay in the hospital after you're done with one of the shifts until the next. You have to clock out and leave.

1.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The interactions with the animals and discount on your pets care are the only perks to this job. I love most of my coworkers but this positive feature is in spite of the horrific conditions given to us by VCA.

Cons

1. No room for growth due to awful pay-company hires employees in at completely unreasonable rates and they cannot move ahead or transfer to a different hospital because rate would be even lower. Management knows that there is an issue with employees being compensated so little but chooses to hire and keep employees uninformed on this topic until they feel stuck. 2. Short staffed until the end-Because company pays so little and employees are so underappreciated, we NEVER have enough staff. 3. Management doe NOT care-When an employee voices concerns about ongoing issues that multiple employees have addresses, upper management says they have no idea that these issues are present and to continue working hard and maybe we will be rewarded for this (however, see first topic). 4. Corporate dribble-Instead of addressing issues that most employees are very concerned with: pay, staffing, room for growth, the lovely corporate workers (who no one has any idea what they actually do) push that "we are the experience" and we need to power through the difficult times to make it a pleasant environment for clients and employees. In this wonderful meeting, we also were informed the company made several large donations to charities (which is great) but you should probably make sure that the employees who are taking care of people's beloved animal lives are being payed enough to compensate for the ridiculous circumstances of being yelled at, cussed out, under-payed, and constantly injured on the job.

3.0
Sep 4, 2017

Disappointed

Recommend
CEO approval
Business Outlook

Pros

• Great discount on pet care • Talented doctors and most coworkers • Met wonderful clients who truly love their pets

Cons

• Lack of appreciation for hardworking employees • Unfair wage determination • No reward for loyalty or dedication

Viewing 154 - 156 of 2,350 Reviews

Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.