Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 63 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 49 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews)); "Upper management is clueless." ((in 41 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Jan 17, 2025

Don't bother

Client service representative

Recommend

CEO approval

Business Outlook

Pros

good discounts for pet related and services

Cons

Toxic workplace Lots of inaccuracies in the job listing

VCA Response

1y

Transparency is of vital importance to us, as well as offering our Associates the support they need to thrive in their roles. Your comments will be shared directly with leadership, and we wish you the best in all future endeavors.

2.0

Jan 17, 2025

Emphasis on profit rather than medical excellence

Veterinarian

Recommend

CEO approval

Business Outlook

Pros

Benefits such as continuing education, pto. There is an attempt to have good protocols across the hospitals but the delivery is slow and sloppy.

Cons

More emphasis on profit than valuing employees and patient care.

2.0

Jan 15, 2025

It’s all about the money

Hospital manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits for employees and up to 4 pets

Cons

They’ve turned our previous private practice into a business that had always focused on building relationships with our clients and their pets, to pure quantity over quality. Raised prices so dramatically that we are heads and tails FAR more expensive than any other veterinarian office in the whole county. They constantly are moving the goalpost for where they want the labor percentage to be (lower and lower). They want maximum appointments with few staff. Not good patient care when this happens. Pay only decent if you are a Veterinarian, but this is a veterinary problem in general.

VCA Response

1y

Thank you for expressing your concerns, and for the valuable work you do. Everyone is responsible for delivering the quality pet care we are known for, and our top priority is the well-being of our patients. We are eager to discuss your concerns, and ask that you get in touch with your Associate Relations Team or email AssociateConcerns@vca.com.

Viewing 187 - 189 of 2,350 Reviews

Jobs at VCA

Kennel Assistant - part time

Client Service Representative - OVERNIGHT

VCA Spring Animal Hospital is Hiring a Part Time Patient Care Attendant

Client Service Represenative

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't bother

Emphasis on profit rather than medical excellence

It’s all about the money

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