Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 63 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 49 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews)); "Upper management is clueless." ((in 41 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Jan 12, 2025

Loving animals in corporates name

Kennel supervisor

Recommend

CEO approval

Business Outlook

Pros

Accepting environment. The people are amazing and all have the same passion for animals

Cons

It's definitely a part of corporate America

VCA Response

1y

We care for the teams that dedicate their lives to caring for pets and it's wonderful to know that you enjoy the workplace environment. If there is anything further you would like to discuss we invite you to reach out to your Associate Relations Team or email EmployeeConcerns@vca.com. Thank you for all that you do!

2.0

Jan 11, 2025

Profits over pets

Vet tech

Recommend

CEO approval

Business Outlook

Pros

No benefits for part time, you get a discount for your pets.

Cons

Corporates influence pushes staff to focus on profits and not client-patient relationships. Prices are constantly raises multiple times a year. Common surgery (dental, spay/neuter) are triple prices compared to local competitors. We lose money charging so much because the hospital down the road does what we do but cheaper. Actively changing us to a urgent care hospital because were seen as the expensive choice.

VCA Response

1y

Thank you for taking a moment to share your thoughts. VCA is committed to providing quality care to our patients, as well as offering affordable wellness options. Part-time associates working over 30 hours a week receive medical, financial, and mental health benefits. There are also many benefits available to those who work less than 30 hours. We want to thank you for your contributions while you were a member of our team and we wish you the best of luck in your future career endeavors.

3.0

Jan 11, 2025

Some changes in company leadership aren't best for pets and staff

Certified veterinary technician

Recommend

CEO approval

Business Outlook

Pros

-veterinary care is top notch -VCA promotes good animal care standards -Salaries are middle of the road -Good recognition of CVT's vs unlicensed techs

Cons

-Things changed when Mars joined the company -more money driven rather than patient care driven -bonuses for selling best care options went away-I was behind selling pet parents on best care options regardless but making the whole staff feel like they could make a difference in their own earnings was helpful, when that went away so did some of the motivation to push for best care. -did not have CE reimbursement for techs outside of their own CEs

VCA Response

1y

We appreciate you taking the time to provide your input. Everyone is responsible for providing the high quality care that VCA is known for, and tools like Glassdoor are incredibly valuable platforms for leaders to get real-time and honest feedback. We will be sharing your comments with top leadership. Thank you for all of your hard work while you were a member of our team.

Viewing 193 - 195 of 2,350 Reviews

Jobs at VCA

Animal Care Attendant

Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

VCA

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Company ratings over time

Ratings by demographic groups

Reviews by job title

Loving animals in corporates name

Profits over pets

Some changes in company leadership aren't best for pets and staff

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