Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 211 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 92 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 70 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "there is no work/life balance" ((in 48 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 11, 2026

Worst time

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Easy entry to veterinary field

Cons

Terrible pay Stressful Rude coworkers, managers, and doctors at times Terrible training to the point where I wanted to quit multiple times, CSR lead who is barely helpful and never up front when you need them, rude to clients and staff, gossips about everyone and clearly plays favorites. This hospital could be great with different management and employees who feel valued

VCA Response

1w

Thank you for sharing this feedback. We take concerns about leadership behavior, respect, and psychological safety seriously, and we recognize how discouraging it can feel when expectations and support are not aligned. At VCA, we are focused on strengthening leadership capabilities across our hospitals through ongoing development, including programs like Crucial Conversations, to support thoughtful, respectful communication and a positive team environment. We also continue to invest in building strong care teams—prioritizing appropriate support‑staff‑to‑doctor ratios and developing our technicians so Associates feel valued and supported in their roles. Our goal is to create workplaces where people feel comfortable speaking up, confident in the care they provide, and supported by the team around them. Feedback like this matters as we continue to strengthen the Associate experience and care for those who care for pets.

1.0

May 8, 2026

Strong clinical experience with inconsistent leadership and support

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Ability to work with diverse cases and patients Fast-paced environment that builds clinical skills Exposure to high-volume veterinary medicine

Cons

Chronic understaffing leading to unsafe workload distribution Inconsistent scheduling and lack of stability Limited management support during busy periods Communication and leadership inconsistencies High stress environment with frequent burnout risk

1.0

Apr 7, 2026

Look elsewhere

Vet tech

Recommend

CEO approval

Business Outlook

Pros

Great associates and long lasting friendships. They’re all about promoting inclusion. If you’re LGBTQ, the experience will probably be better.

Cons

Upper management is not good. Benefits are horrible. Say bye to 60% of your paycheck. Prices are astronomical and continue to rise. $150 for a wellness exam in the heart of Philadelphia is comical.

VCA Response

2mo

Thank you for sharing your perspective and for the many years you spent at VCA. We’re glad to hear you found strong relationships with colleagues and experienced an inclusive environment—creating a workplace where people feel they belong is important to us. We recognize the concerns raised around leadership and benefits. As part of Mars Veterinary Health, Mars is investing $500 million to further enhance Associate health and wellbeing, including access to 12 company‑paid Lyra mental health sessions each year and resources available through MVH4You.com. VCA also offers the largest education program in the industry and continues to invest in leadership training and development to strengthen support across our hospitals. Feedback like this is shared with leadership and helps inform how we continue evolving the Associate experience. We appreciate you taking the time to share your feedback.

Viewing 196 - 198 of 2,350 Reviews

Jobs at VCA

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Strong clinical experience with inconsistent leadership and support

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