Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 63 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 49 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews)); "Upper management is clueless." ((in 41 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,350 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Dec 18, 2024

Experience there

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Cool people and good benefits

Cons

Long Hours Cross train is a must

VCA Response

1y

Thank you for the time you spent with us, and for taking a moment to share your insight. We're pleased to know you enjoyed working with your team, as well as the benefits we offered!

2.0

Dec 17, 2024

Overworked, underpaid, and unappreciated

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Discount on services, discounts on products and medications are not as cheap as buying them on Chewy

Cons

Pay is not a livable wage at all- this is particularly frustrating considering cost of services and quarterly price increases Yearly wage increases are 3% at best Health benefits aren't great, but they are available Often required to stay late or leave early, regardless of schedule, depending on client volume Impossible to get overtime

VCA Response

1y

We truly appreciate you bringing your concerns to our attention, and we regularly share a full analysis on feedback and provide recommendations to top leadership. It's vital to us to ensure our Associates' concerns are addressed, and we ask that you get in touch with us at AssociateConcerns@vca.com or reach out to your Associate Relations Team to discuss these concerns about compensation and management. Thank you.

1.0

Dec 15, 2024

Poor Management Team

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

free lunch at meetings, creating bonds with coworkers.

Cons

Unorganized, short-staffed, bias/discrimination, minimal hands-on training, overlook certain employees

VCA Response

1y

The behavior you describe does not represent the best of VCA. We value feedback like yours as we continue to invest in training, mentorship, and other initiatives to support the development and well-being of our Associates across the organization. Please know that we will be sharing your comments with leadership. We are grateful for all of your hard work while you were a member of our team.

Viewing 202 - 204 of 2,350 Reviews

Jobs at VCA

Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Dog Walker and Pet Sitter

VCA

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Experience there

Overworked, underpaid, and unappreciated

Poor Management Team

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