VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)
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Patty Wu

21% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jun 22, 2015

I love my job

Recommend
CEO approval
Business Outlook

Pros

I love being able to work with animals all day, working in the boarding kennels is great.

Cons

The days are long, 10 hours. No breaks except a 30 minute lunch and the kennel people have no access to seating so we have to stand and walk around for the entire 10 hours. The schedule is set which is nice but I wish it was managed better. Working 6 ten hour shifts before you get a day off isn't how the 4/10 system was meant to work. Also, I've notice since VCA took over (we were previously veterinary run) that money is the biggest concern instead of client relations or the well being of the animals. We aren't allowed to work overtime and get in big trouble if we wind up getting even an hour of overtime pay and even the clients have noticed a change in the way things are handled now that vca is running the show.

1.0
Jun 11, 2015

no ethics

Recommend
CEO approval
Business Outlook

Pros

Up to date equipment, payment options available to customers. Great store manager. Quality patient care and standards.

Cons

Doctors speak to the techs however they please and it is tolerated. Professionalism not expected or encouraged. Employees Allowed to come to work with hickies on necks and sagging scrub pants under clothes showing. Profanity allowed from doctors and techs alike

1.0
Jun 11, 2015
Recommend
CEO approval
Business Outlook

Pros

75% discount on most services for up to 4 pets for full time employees. Talented veterinarians.

Cons

Ridiculous schedules, always understaffed and over worked, angry clients, poor communication between staff, terrible medical benefits, high stress high stress high stress! Management promises but doesn't deliver, high turnover, staffing levels too low to allow for proper training of new hires, disgruntled staff.

Viewing 2155 - 2157 of 2,350 Reviews

Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.