Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 199 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 72 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Flexible schedule and casual environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 59 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "there is no work/life balance" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,351 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Jan 23, 2021

Cares about money, not employees

Veterinarian

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good base pay and commission

Cons

Corporate and won't support their staff, negative accrual

VCA Response

5y

We want you to know that everyone is an important part the VCA team, and that we care for our employees very much. If you have any concerns that you would like to discuss, please send us an email at EmployeeConcerns@vca.com. Let's talk about them. Thank you!

1.0

Jan 21, 2021

From Bad to Worse

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

* relatively easy to transfer between locations * 75% discount for services and 20% for products

Cons

The cons outweigh the pros by far. VCA is owned by MARS, inc. (yes, like the candy company); it makes about as much sense as it sounds. New PMs do not care about you as a person. VCA pays lip service to your mental health while they heap on the very stressors. If you have struggled, disability and improved performance don't count in your favor . Expect your workplace to run on a skeleton crew on a daily basis (before sick calls). No additional compensation or understanding for doing the work of two in 1 shift. You can work yourself to death one day and be fired the next. A PM can fire you and not tell you until days after the fact. The PM did not give me my final paycheck until 3 business days later (labor violation) They can speak ill of you to the EDD and cost you unemployment benefits.

VCA Response

5y

It is important to us to always offer the support our team members need, and we appreciate you taking the time to reach out with your concerns. Please get in touch with us at EmployeeConcerns@vca.com, so that we may discuss your experience in detail. Thank you.

1.0

Jan 15, 2021

Nope don't do it

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Feels corporate, it is corporate.

Cons

The animals, we all love animals. No raises, not even a living wage for starting pay.

VCA Response

5y

We're very sorry that you did not enjoy your time working with VCA, but thank you for sharing your feedback. We always love to hear thoughts from our team, and we hope that you succeed in everything you do in the future!

Viewing 259 - 261 of 2,351 Reviews

Jobs at VCA

Veterinary Receptionist

VCA Spring Animal Hospital is Hiring a Part Time Patient Care Attendant

ClientServiceRepresentative

Veterinary Clinic Receptionist

Client Service Representative

Saint Clair Shores, MI

VCA

VCA reviews

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Cares about money, not employees

From Bad to Worse

Nope don't do it

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