VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)
avatar

Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with animals and staff.

Cons

Not much room for advancement

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VCA Response
1y
We're glad you enjoyed working with your patients and fellow Associates! Your feedback about communication and advancement is appreciated, as continuous learning and growth is core to the VCA experience. Thank you.
4.0
Jul 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly and knowledgeable vets, patient with beginners, benefits.

Cons

Low pay considering the job

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VCA Response
1y
We are pleased to receive your positive feedback about our knowledgeable vets and great benefits program. Thank you for all of your hard work while you were a member of our team. We wish you all the best in your career!
1.0
Jul 5, 2024

Worst job I ever had

Recommend
CEO approval
Business Outlook

Pros

-Getting a discount for my pets while working there, it is a significant amount -Wearing scrubs that are provided -A select few staff members who were a pleasure to work with

Cons

-The manager is absent, unwilling to assist, unsupportive, favors certain staff members, is manipulative, and does not follow through. I was offered a promotion due to all of my hard work, she claimed she filed the paperwork but actually did not and had me doing more work in this “new” position without actually having the benefits. When confronted I was lied to and gaslit, which lead me to leave. -Customers were allowed to treat staff poorly with no consequences -Drama and disrespect among staff members -Many days were so busy I would not be able to have my lunch or a break, management would not work with us to ensure we had breaks -Training was terrible, told to do corporate online training on my off hours -Turnover rate was enormous -Staff meetings often a free for all. A paper is put up for all staff to write their complaints and then at the meeting they are given the floor to vent which often led to drama and management not really doing anything to fix the issue. Many times it was staff just wanting to make other staff look unfavorable -Most of the issues are due to having poor management

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VCA Response
1y
Thank you for sharing your concerns. VCA has made significant investments in programs focused on developing emotionally intelligent leaders and we continue to provide manager trainings. We regularly share a full analysis on feedback and provide recommendations to top leadership. Know that we have shared your feedback with the appropriate leadership to be sure they are aware and look into this. Thank you.
Viewing 292 - 294 of 2,350 Reviews

Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.