Amazing people, Not great business decision makers
Pros
I worked here for over two years now and absolutely love the people I work with. Everyone is passionate, knowledgeable, humble, smart, and kind. I’ve worked with some of the best engineers and product people here. Customer success team also partners well with the design and product to move initiatives forward and capture the right customer feedback. The work-life balance is great, but the pay is definitely on the lower side of the market range.
Cons
There are clearly some wrong business decisions that were made, including the recent acquisition of Rise and Lane. The line between “Business is doing amazing” and “Oh, we’re f**ked” is very thin and almost changes in milliseconds. Some politics are happening outside of the Product-Engineering-Design departments, which makes things confusing and non-transparent. Nick (CEO) sometimes says things during the All Hands meetings that feel like he has absolutely no respect for his employees and doesn’t care about anything except money.