VTrips reviews

3.3

51% would recommend to a friend

(63 total reviews)
avatar

Steve Milo

71% approve of CEO

48% positive business outlook

VTrips has an employee rating of 3.3 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VTrips employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

63 reviews
5.0
Nov 23, 2019

A+

Recommend
CEO approval
Business Outlook

Pros

Good job, fun people, decent enviroment

Cons

Not enough lights in parking lot

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VTrips Response
6y
Thank you for review. Glad to hear you enjoy your work environment. We like to keep it fun and exciting. We're on top of the light situation in the parking lot. We put safety first. Thank you for all you do!
5.0
Nov 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Management responds quicky when they are needed

Cons

A lot of work and a lot of changes at once

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VTrips Response
6y
Thank you for taking a moment to leave feedback. With any new change, changes can become overwhelming with everyone learning new tasks, but rest assured that management is there to help every step of the way. We appreciate everything you do! Thank you for your hard work!
5.0
Nov 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Customer service and maintenance has combined to become guest services. This ensures less wait times for guest to get their questions answered and spend more time enjoying their vacation. Management has implemented new streamlined processes to make it easier for the agents to do their jobs efficiently. The changes are well received and customer satisfaction as well as employee satisfaction continues to rise.

Cons

Being a 24 hour call center, late shifts are sometimes necessary; however, management does it's best to ensure equality across the board.

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VTrips Response
6y
Thank you for your feedback. We are excited about the merging of departments to make the experience for our guest better and make the process easier for our employees. We have so many great things in store and we are glad you can be apart of them. Thank you for being a great team player!
Viewing 58 - 60 of 63 Reviews

Glassdoor has 66 VTrips reviews submitted anonymously by VTrips employees. Read employee reviews and ratings on Glassdoor to decide if VTrips is right for you.