Vail Resorts reviews

3.4

58% would recommend to a friend

(2,782 total reviews)
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Rob Katz

36% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent perks, cool industry, terrible compensation

Cons

I agree 110% with all of the reviews on this board describing Vail Resorts as “Dysfunctional” with “Disconnected Management”. As one of the recently departed from the corporate office in Broomfield, after several years including the move from Keystone, all I can say is that I am glad to be gone and wouldn't recommend to anyone. Over the past 2-3 years numerous corporate reorganizations have resulted in very high turnover and the wrong individuals in the wrong positions. Most people who have been with the company for 1+ year are not very happy and would attest to all of this. Definitely not a place where you want to go in order further or progress a career. At one point in time, not too long ago, it did live up to the perceived experience that you would expect (good company, cool industry, etc…). Unfortunately that has all changed and it has become the “Wal-Mart” of the ski industry.

2.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Most co-workers easy to work with Free Starbucks coffee Free granola bars Work environment is relatively new Free ski pass

Cons

Compensation -Salary - Pay for non-management positions is 15-20% lower than market (managers are being paid 50% or more than direct reports) -Time-off - Holidays come out of employee's PTO; PTO is very slow to accrue for employees just starting (i.e. < 5 years at company) -Medical - Limited medical plans for employees (i.e. only one plan) Work Environment -Cramped cubes and getting worse; Company is more concerned about cost of leasing space than worker productivity Technology -Company does not give high quality technology to development staff -Fails to upgrade IT infrastructure because of cost Employee Development -Consistently hire externally rather than promote from within -Internal training options are nearly non-existent -Consistently fail to cultivate talented employees -Training guidelines and allocation of training money is opaque process -Review process that is currently in place is used to push employees' salary into bell curve regardless of an individual's true performance Management Communication -Upper management puts on charade to gather employees' input, but almost all decisions are foregone conclusions and employee input is not used. -Communication for large changes is typically vague in order to hide negative impacts to employees until the last minute (e.g. change in health care plan) -Management fails to answer direct questions from employees

2.0
Dec 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Ski Pass enables access to 6 of North America's best resorts, most located in or very near to Summit County which makes getting there easy. Health Insurance is great if a full-time, year-round employee. For seasonal employees it is comprable. Extra free lift tickets or discounted lift tickets for friends and family are a plus, making it affordable when someone is visiting. Employee housing is available for certain positions. Personalities of employees around any of the Vail Resorts are helpful and welcoming. Employee discounts for Vail owned properties help employees afford clothes, a meal on the mountain, or general supplies. Access to resort via FREE bus system a big plus to employees and guests alike.

Cons

It is a very financially difficult area to live in. Housing is expensive and most of your money is devoted to only that. Certain positions are stressful and time consuming, preventing you from getting your ski or snowboard time in. "Hiring freezes" make id hard to obtain a job. Overtime is NOT allowed. Outside jobs will often leave you in poor working conditions. Praise from a supervisor or manager is little seen, unless you do something really off the charts that is totally unexpected. "Projects" are often handed out and expected to be completed on your own time. Calling in sick is frowned upon unless you have a doctor's note in hand the day you return, so if you can't afford the insurance you still have to pay for the bill. Parking in free lots within a reasonable distance from the lifts is not permitted. If your car breaks down they will tow it. If you park in the wrong area they will tow your car. Employee to employee interaction while on the clock often leads to rude and unacceptable behavior. Off the clock activities or behavior affect your job.

Viewing 106 - 108 of 2,782 Reviews

Glassdoor has 3,038 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.