Vail Resorts reviews

3.4

58% would recommend to a friend

(2,782 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 13, 2020
Recommend
CEO approval
Business Outlook

Pros

- ski pass ( not useful if u don’t ski) - coffee

Cons

- entire org runs like trumps White House (2+2=5) - CMO is overly involved in decisions well below her pay grade ... imagine having your cmo weigh in on ad copy and creative - at least 1/2 the analytics org at any given time is waiting for their 1 year mark ( so they don’t have to pay back relocation) to quit - most analytics people don’t last more than a year - culture of fear - despite a huge analytics org - there is no consistency and silos run amuck - no real leadership - please read the other reviews on analytics at vail - all the horror stories are true - huge turnover tons of people getting fired for disagreeing or pointing out obvious gaping holes in team structure and management

1.0
Apr 27, 2019

It is what it is. A dumpster fire.

Recommend
CEO approval
Business Outlook

Pros

Benefits, pretty communities, alot of amazingly talented people...

Cons

Obviously, pay. That aside, in my department, the management was awful. Director didn't know how to use a ticket scanner and the Senior Manager was more worried about how he was viewed rather than training and helping his direct reports succeed. Three departmental managers left within 6 months of one another. Coincidence? Ha ha ha. No. HR was awful. No consistency in policies from Director to his staff. We were told that we were not allowed to speak with media when housing got to crisis stage and our positions were all but threatened to keep us quiet. I could go on because I don't feel there were any senior managers working at Keystone that were qualified to be in their positions. Very few directors were qualified. Both GM's were great, but in typical Vail fashion, rather than letting that person establish a protocol for running the resort, they shuffled the deck and moved GM's around in order to promote the "Yes Men" GMs, none of whom were liked by their staff, but asked "how high" when told to jump, which counts for more than actually thinking for yourself. Being resigned to a food bank and used clothing sale promoted by your employer is just too much to swallow.

3.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to recruit for the great outdoors and the people you work with are the best. the culture is young and fun and there are ski days built in

Cons

The pay is just as bad as you have heard and the ski pass doesn't make up for it. The TA team is a mess, lots of drama and turn over - the people at the top don't really care.

Viewing 121 - 123 of 2,782 Reviews

Glassdoor has 3,038 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.