Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Free skiing and lessons. Surrounded by people who love to ski and enjoy the mountains

Cons

Very political culture with overall lack of accountability and micro management.

2.0
Oct 24, 2021

Good locations but overworked, underpaid, and underappreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing location, lots of free/cheap outdoor gear and/or experiences, pretty good way to meet a lot of really cool people. Some of the managers are great and when guests are having fun their excitement can be contagious

Cons

Most seasonal jobs started at about $10/hr, even for those of us that weren't tipped. We were severly under staffed yet the resort took in record profits. Each individual employee was doing the work of two or three people, but there were no bonuses or overtime pay (until you worked 60 hours in a week). Everyone was super burnt out and half the staff quit, leading to even more work for those of us left and slower service for guests. The guests didn't seem to care who was actually at fault and took it out on us. Covid safety was also not great. There were some rules (including a property wide mask mandate) but they weren't enforced that well in public areas, and employee only spaces had no enforcement. Half the employees had masks under their chins at work the whole season and no one from management ever said or did anything. How could you expect guests to follow a mask mandate when half the employees don't? There were probably 50+ covid cases out of 300 or so employees (hard to know exactly since we were kept entirely in the dark and never told when we were potentially exposed, I only knew because I lived next to one of the quarantine buildings and saw how many people went in throughout the year). Despite that many cases, I never so much as saw a manager nicely ask an employee to wear their mask right. They're requiring employees for winter to be vaccinated, so at least if they still don't enforce the rules the overall risk will be lower.

1.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

ski pass...and um.... you will like being cold and broke and looking for a place to live

Cons

Everything is bad here, really I would not lie to you about this. Get a job somewhere else and just buy a pass, unless you like drunken roommates and transient people in your room.

Viewing 163 - 165 of 2,783 Reviews

Glassdoor has 3,039 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.