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      Vail Resorts

      Engaged Employer

      Vail Resorts reviews

      3.4

      58% would recommend to a friend

      (2,783 total reviews)
      avatar

      Rob Katz

      39% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 9, 2016

      A company that doesn't care about you at all.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discounts on outdoor gear.

      Cons

      I worked for this company for 4 years and every year they cut the benefits more and more. The last year I worked there the annual raise cut to less than half that of the years before and took away benefits that were promised when I accepted the job. They continually tell you how everyone is replaceable. If you stay with the company for more than a year you will see how lots of people come and go once they see how the company is run. I understand that business is about making money, but happy employees makes you more money. Business 101.

      1.0
      Jun 8, 2016

      Poor Human Resources Function!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people work here.

      Cons

      The HR organization as a whole is a mess with poor leadership. Have had the worst employee engagement scores in the company. Something needs to be done to fix this. If the HR department is unhappy - just think how bad the other departments must feel. No career progression in HR due to people staying in their roles forever so most have to leave the organization to move into a different job. The corporate HR function does not support the field offices.

      4.0
      May 3, 2016

      Good job for young people trying to find their way

      Css seasonal call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy work, talk about skiing all day long, friendly managers and employees, diverse set of employee compared to the rest of corporate, ski pass, discounts, business comes in spurts, good for young college grads, it will make you love skiing more if you're not already hooked, treats in the office, paid 30 minute lunch, lenient and flexible scheduling, room for advancement, end of the season is so dead you have time to look for next job, nice clean office, excellent work/ life balance, no work when you leave work, easy commute out of Denver, innovative company, deal with mostly affluent clients, so they are more intelligent / understand better

      Cons

      repetitive, pay is not great but fits the position, not long term, senior upper level management doesn't care about you, somewhat under recognized for role in company, have to tell customers inaccurate and unethical things like we will send you to the collection agencies, no you cannot cancel the pass even if you are lifelong customers/ your daughter is sick. Vail is like any other her large corporation, deceitful to a certain extent. Most of it from irresponsible people not buying insurance and something coming up. but managers make exceptions that agents cannot, people either love or hate vail, the people that hate it call in so you deal with people against Vails transformation of the industry.

      avatar
      Vail Resorts Response
      10y
      Thank you for taking the time to write this review. We encourage employees to be honest and transparent in their Glassdoor evaluation of Vail Resorts and appreciate your engagement with the company. We love to hear about your positive experience working here, and with other employees. We truly strive to create a positive company culture and will continue to do so. Investing in our employees is a top priority for us and we take your comments seriously. We will continue to improve upon these matters. We value ourselves as a transparent company and strive to provide our guests and employees with the best experience. We will look into these concerns further and escalate them to upper management. We thank you for your input and time, and wish you all the best!
      Viewing 202 - 204 of 2,783 Reviews
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      ReviewsVail Resorts reviews

      Glassdoor has 3,040 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.